Crosswalk outside King Street transit tunnel

A Seattle for Everyone

Seattle is proud to be a city that strives for equity in all that it does. From housing and transportation to worker’s rights and immigration.

 

Civil Rights & Accessibility 

The streetcar is accessible and easy to board for all users. The streetcar features low floors and high platforms for a minimal gap between platform and streetcar, and also features wheelchair ramps that automatically deploy upon the press of a blue button from inside or outside of the car. The streetcar also features both audio and digital display stop announcements. Reasonable accommodations for accessibility is available.

Non-Discrimination Policy

The Seattle Department of Transportation (SDOT) operates its programs and services without regard to race, color, creed, sex, age, disability, national origin, sexual orientation, gender identity, religion, and other protected groups. To request additional information about non-discrimination policies related to SDOT and the City of Seattle, or to obtain information about filing a discrimination complaint, please contact the Seattle Office for Civil Rights at (206) 684-4500 or email [email protected].

A woman using an electric wheelchair waits to board a Metro RapidRide bus.

Title II of the Americans with Disabilities Act 

The Americans with Disabilities Act, Title II, states, in part, that “no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination in programs, services or activities sponsored by a public entity.” Seattle is committed to complying with the requirements of Title II of the ADA in all of its programs, services, benefits and activities.

For more information regarding the City of Seattle and Title II of the ADA, please visit seattle.gov/ada

Riders loading

Accommodations for Individuals with Disabilities

Seattle Streetcar service provider King County Metro provides equal access to all its services. Whether it is taking a bus, streetcar, planning a trip, or trying out one of its many Rideshare programs, King County Metro is committed to getting you where you want to go.

For more information regarding King County Metro’s Accessible Services, please click here.

You may also contact Holly Delcambre, City of Seattle ADA Coordinator, to address the issue with help from the City. Her contact details are below under Title II Grievance Process.

A man waits with his service dog in the downtown bus tunnel

Service Animals

Service animals are welcome on the Seattle Streetcar at no additional charge. This includes animals-in-training accompanied by a trainer or person with a disability.

Interior of streetcar with an advertisement for Zipcar

Title II Grievance Process

If you feel that the City of Seattle has failed to accommodate your disability or provide you with equal access to a City activity, program or service, you have a few options:

  • Work with Holly Delcambre, City of Seattle ADA Coordinator, to resolve the issue directly with the City department
    Email: ADA coordinator
    Voice: 206-684-2489 (CITY)
    TTY: 7-1-1
    Department of Finance and Administrative Services
    700 Fifth Ave., Suite 5200
    P.O. Box 94689
    Seattle, WA 98124-4689
  • Grievance process
  • File a grievance or a charge with the Seattle Office for Civil Rights